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  Address France, address france, mail address france Address France, address france, mail address france
Address France, address france, mail address france

Frequently Asked Questions


What is Ubidoca?

Ubidoca is a French company that can provide you or your business with a street address in France. You can have mail and parcels sent to your Ubidoca address and you can control everything remotely via Internet. We process every item received for you with the greatest level of confidentiality.

Ubidoca can also be your local virtual assistant. For example, if you received an invoice that you must pay, Ubidoca can pay it for you. You can also benefit from our assistance with legal issues.

Ubidoca also gives the possibility for businesses to register an office at our address, which gives them a genuine commercial address in France.

How does my mail reach Ubidoca?

Does Ubidoca pick up my mail directly from my mailbox?

Should I forward all my mail to Ubidoca.com?

Why choose mail forwarding to Ubidoca.com over a foreign P.O. Box?

Can Ubidoca.com receive all my mail including the registered letters?

If I do not want Ubidoca.com to receive my mail anymore, what should I do?

Can you answer my mail in my absence?

 

How do you ensure the privacy of my mail?

Will you read my mail?

Is it dangerous to receive my mail via e-mail?

Why do you not simply send my scanned mail by e-mail?

Will I ever receive e-mail from Ubidoca.com?

How is my scanned mail protected from other users?

Can I give my password to a friend?

Is there a risk in entrusting my mail to a stranger?

 

How to choose my pricing package?

Is it mandatory to order a pricing package?

What is the advantage of ordering a pricing package?

What are the obligations to benefit from cheaper packages?

Avoiding pricing package seems more advantageous in certain cases. Is that so?

Can I choose the envelopes you open?

Do you offer a pricing package without mail opening?

Should I subscribe to different pricing packages if I want to receive letters, parcels and faxes?

If I order a pricing package immediately, do I still benefit from the free trial?

How do I register on Ubidoca.com?

I'm in a hurry. How long does it take to create an account?

How do I leave Ubidoca.com?

Is there a termination period or a termination fee?

 

What should I pay to Ubidoca.com?

What are your prices?

When do I have to pay for my pricing package?

What is the minimum deposit on my account?

What is the free trial?

What if I benefit from the free trial and do not want to subscribe?

Will I pay for digitizing the ads I receive?

What do you do when you are not sure if a mail is an advertisement or not?

Which credit cards do you accept?

What if I can not credit my account online?

I want to pay by wire transfer but my bank charges are too high, how to reduce them?

Can I pay Ubidoca by check?

Can I pay by direct debit?

If my account is debit, do you close my account?

I wish to leave Ubidoca and my account is credited. Can I get my money back?

I am leaving for a long trip, can I pay several months in advance?

 

How do pricing packages work?

I finished the free trial. Can I order a pricing package now?

When do pricing packages start?

How is renewed my monthly pricing package?

When do I have to pay for my pricing package? Are you sending me a reminder?

How do I pay for my pricing package?

How much do I pay for a pricing package?

What happens if I exceed my pricing package?

What if I can not pay my pricing package in time?

 

What happens to my original mail?

Can I retrieve the originals of my mail?

How often do I get my original mail?

Where are my original letters sent back?

Can I receive my original letters at a different address than the one I signed up with?

What happens if my credit is insufficient to cover the return fees of my original documents?

As part of the free trial, are my originals also returned to me?

 

Why did we build an extranet space for your mail?

What is an extranet space?

What is the difference between the internet and an extranet space?

What is the advantage of the extranet space compared to e-mails?

How do I check my mail on the internet?

Who has access to my customer space on Ubidoca.com?

Is my client space limited in size?

Should I keep my scanned mail on Ubidoca.com?

Can I print and download the digitized mail from ubidoca.com?

 


© 2005-2017 UBIDOCA, SAS. Capital stock: 25.000 €. Registered Trademark. All rights reserved.
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